Streamline your back office with Spark
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Transform how you operate your business
The all-in-one platform to unlock your agency's potential.
AGENCY PRINCIpals
AGENTS
BROKER MANAGEMENT
Monitor your team’s production, contracting, and platform activity all in one place.
Business REPORTING
View production and commission data across every carrier in one dashboard.
Contracting & licensing
Use Spark for your back-office operations, while you focus on growth.
MARKETING
Best-in-class assets in your brand – including a fully-white labeled agent platform.
Agent support
emails answered
within 24 hours
emails answered
within 24 hours
97
%
“We were on a mission to find a new partner and centralize our operations. We were thinking about building our own CRM and member services unit, but Spark helped us scale faster by leveraging their services. Once we saw the capabilities we knew it was a great fit.”
Justin J.
HEALTH PLAN Markets
HEALTH PLAN Markets
Frequently Asked Agency Principal Questions
What is the Spark platform?
The Spark platform is a comprehensive set of technology and services purpose-built for top Medicare agents and agencies to take their business to the next level.
For agents, we are their CRM, quoting and enrollment, marketing center, contracting and commissions systems all in one place. This means no double entry, and leads to a more efficient work experience—Spark saved agents 400,000 cumulative hours in 2023.
For agencies, we are a single platform to manage agent production, contracting, and commissions, giving principals the data and support to best lead their teams.
For agents, we are their CRM, quoting and enrollment, marketing center, contracting and commissions systems all in one place. This means no double entry, and leads to a more efficient work experience—Spark saved agents 400,000 cumulative hours in 2023.
For agencies, we are a single platform to manage agent production, contracting, and commissions, giving principals the data and support to best lead their teams.
What makes the Spark platform different?
Our platform is fully built in-house by Spark’s engineering team, and is made specifically for the needs of a Medicare agent and agency owner. It’s the result of feedback from thousands of brokers who use the platform daily.
Our platform helps agents and agencies:
• Consolidate all workflows into a single place: no more double or triple entry
• Manage every carrier: submit applications and contracting requests, receive detailed, policy-level reporting, and get faster production and commission data directly from carriers
• Get on-demand help: Spark’s world-class client service, contracting, and marketing teams support agents’ most critical business needs
Our platform helps agents and agencies:
• Consolidate all workflows into a single place: no more double or triple entry
• Manage every carrier: submit applications and contracting requests, receive detailed, policy-level reporting, and get faster production and commission data directly from carriers
• Get on-demand help: Spark’s world-class client service, contracting, and marketing teams support agents’ most critical business needs
How does Spark work with agencies?
Our ideal partner is an ambitious, innovative, and service-first agency committed to always doing the right thing for their agents and clients.
For downline agents, we provide a comprehensive technology platform that powers each layer of their business, from quote and enrollment to customer service.
For principals, we work closely together to accelerate recruitment, and we partner with their staff to streamline back-office operations, handling contracting, commissions, reporting, and more, so they can focus on the agent experience.
For downline agents, we provide a comprehensive technology platform that powers each layer of their business, from quote and enrollment to customer service.
For principals, we work closely together to accelerate recruitment, and we partner with their staff to streamline back-office operations, handling contracting, commissions, reporting, and more, so they can focus on the agent experience.
How does Spark help me recruit agents?
We hear again and again how the market is saturated, and agents are tired of hearing the same pitch. We offer agents a completely new way to run their business through our platform and services.
Best of all, Spark doesn’t recruit agents directly, but we make our platform and services your differentiation, and our sales and marketing teams are behind you as you grow your team.
Best of all, Spark doesn’t recruit agents directly, but we make our platform and services your differentiation, and our sales and marketing teams are behind you as you grow your team.
How does Spark help me service my clients?
On top of our automated retention campaigns, our client services team provides on-demand support for any case work you need for your clients. We’ve helped hundreds of thousands of clients with medical billing issues, provider searches, extra assistance programs, and more, freeing up your time while maintaining a customer satisfaction rate of 96%.
MEDICARE CRM
The only Medicare-specific CRM letting you work leads, quote & enroll, and manage retention in one place.
CUSTOMER SUPPORT
Our Medicare experts will handle billing issues, provider search, eligibility, and more – all as an extension of your team.
CONTRACTING & LICENSING
Contracting made easy, with our team supporting every step of the way.
MARKETING
Access high-performing, CMS-approved sales & marketing assets white labeled to your brand.
Carrier contracts in 2023
+16,000
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“Spark customer support is
an extension of myself. Their communication is rapid, prompt, and accurate. They're just as concerned as
I am that the client is taken care of.”
an extension of myself. Their communication is rapid, prompt, and accurate. They're just as concerned as
I am that the client is taken care of.”
Jay Werner, Agent
Frequently Asked Agent Questions
What is the Spark platform?
The Spark platform is a comprehensive set of technology and services purpose-built for top Medicare agents and agencies to take their business to the next level.
For agents, we are their CRM, quoting and enrollment, marketing center, contracting and commissions systems all in one place. This means no double entry, and leads to a more efficient work experience—Spark saved agents 400,000 cumulative hours in 2023.
For agencies, we are a single platform to manage agent production, contracting, and commissions, giving principals the data and support to best lead their teams.
For agents, we are their CRM, quoting and enrollment, marketing center, contracting and commissions systems all in one place. This means no double entry, and leads to a more efficient work experience—Spark saved agents 400,000 cumulative hours in 2023.
For agencies, we are a single platform to manage agent production, contracting, and commissions, giving principals the data and support to best lead their teams.
What makes the Spark platform different?
Our platform is fully built in-house by Spark’s engineering team, and is made specifically for the needs of a Medicare agent and agency owner. It’s the result of feedback from thousands of brokers who use the platform daily. Our platform helps agents and agencies:
• Consolidate all workflows into a single place: no more double or triple entry
• Manage every carrier: submit applications and contracting requests, receive detailed, policy-level reporting, and get faster production and commission data directly from carriers
• Get on-demand help: Spark’s world-class client service, contracting, and marketing teams support agents’ most critical business needs
• Consolidate all workflows into a single place: no more double or triple entry
• Manage every carrier: submit applications and contracting requests, receive detailed, policy-level reporting, and get faster production and commission data directly from carriers
• Get on-demand help: Spark’s world-class client service, contracting, and marketing teams support agents’ most critical business needs
How does Spark help me enroll clients more efficiently?
Our platform makes it easy for you to capture data directly from your clients, quote and enroll, and send automated retention marketing campaigns all in one place. No more double (or even triple!) entry between a CRM, a quoting and enrollment system, and a commission system.
How does Spark help me with retention?
For every client with an active Medicare policy, Spark can provide automated, year-round client retention campaigns, white labeled in your brand, in English or in Spanish. These campaigns reinforce you as your clients’ trusted agent, and they help drive referrals and manage retention in key moments like AEP.
How does Spark help me service my clients?
On top of our automated retention campaigns, our client services team provides on-demand support for any case work you need for your clients. We’ve helped hundreds of thousands of clients with medical billing issues, provider searches, extra assistance programs, and more, freeing up your time while maintaining a customer satisfaction rate of 96%.
Save 8 hours per agent per week with Spark
